Delivery – returns – guarantees

Guarantees
  • Handcrafted in the Cevennes
  • Payments by CB 100% secure by CB, Paypal Applepay
  • Cold saponified soaps
  • Organic and eco responsible products
Returns

It is your responsibility to protect the product and to use a suitable packaging. Any product received damaged or deteriorated due to bad packaging will not be guaranteed/refunded. The warranty will be validated by Les Âmes Sauvages, only after an inspection.
The warranty will not be applicable in case of bad manipulation by the user or deteriorated elements following a bad use.

You wish to make a return ? Please contact us by email (contact(@)lesamessauvages.f) in order to validate your
return at the following address

RETOUR – LES AMES SAUVAGES
27 Chemin Jean-Pierre Chabrol
Pont de Rastel
30450, Génolhac

You can also contact us at contact(@)lesamessauvages.f for a particular request…

Deliveries
  • Packages are shipped within 48 hours
  • Shipping from France
  • Delivery at home or in a relay point in 3 - 4 days
  • Free shipping from 60€ of purchase for metropolitan France
  • Track your order by email (order placed - package being prepared - package handed over to the carrier - package delivered)
  • Follow the status of your order live by clicking here
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