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Delivery - returns - guarantees
Find all the information concerning our policy of deliveries, returns and guarantees.
Guarantees
Handcrafted in the Cevennes
Payments by CB 100% secure by CB, Paypal Applepay
Cold saponified soaps
Organic and eco responsible products
Returns
It is your responsibility to protect the product and to use a suitable packaging. Any product received damaged or deteriorated due to bad packaging will not be guaranteed/refunded. The warranty will be validated by Les Âmes Sauvages, only after an inspection. The warranty will not be applicable in case of bad manipulation by the user or deteriorated elements following a bad use.
You wish to make a return ? Please contact us by email (contact(@)lesamessauvages.f) in order to validate your return at the following address
RETURN – LES AMES SAUVAGES 27 Chemin Jean-Pierre Chabrol Pont de Rastel 30450, Génolhac
You can also contact us at contact(@)lesamessauvages.f for a particular request...
Deliveries
Packages are shipped within 48 hours
Shipping from France
Delivery at home or in a relay point in 3 - 4 days
Free shipping from 60€ of purchase for metropolitan France
Track your order by email (order placed - package being prepared - package handed over to the carrier - package delivered)